Return Policy

Returns
If for any reason your purchase from ecoandearth.com does not completely satisfy you, you may return any item as long as they meet the following return requirements:
• Please return any unsatisfactory item to us within 30 days of your receipt.
• Please send the returned item in its original packaging and components.
• You must include a copy of the packing invoice that accompanied the item when you received it. Please circle the item you are returning on the packing invoice.
• We will confirm our receipt of the return via email once we have processed the return.
• Within 30 days of our receipt of your returned item that is accompanied by a copy of the packing invoice, we will process a credit to the credit card, debit card or gift card that was used to purchase the item.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Please send returns to the following address:

Eco & Earth
Returns Processing c/o IRONLINX FULFILLMENT
578 ROSEDALE RD, SUITE 27,
KENNETT SQUARE, PA 19348

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If your returned item meets the requirements noted above, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow 3-10 business days for the refund to process. This time frame can vary depending on your financial institution.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping (if applicable) on your original order will be deducted from your refund.
Late or missing refunds (if applicable)
If you haven’t received a refund after 10 days of the refund being processed, please contact us at info@ecoandearth.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Replacements & Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and include a photo of the item needing replaced/exchanged at info@ecoandearth.com and send your item to:
Please send approved replacements/exchanges to the following address:

Eco & Earth
Returns Processing c/o IRONLINX FULFILLMENT
578 ROSEDALE RD, SUITE 27,
KENNETT SQUARE, PA 19348
If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance.